FAQ

❓ Frequently Asked Questions (FAQ) – HarigarhDham

We’re here to help! Below are some common questions and answers to make your shopping experience smoother at HarigarhDham.

1. 🛍️ What kind of products do you sell?

We specialize in pure and authentic Puja Samagri, including:

  • Puja Kits for festivals and rituals

  • Dhoop, Agarbatti, Camphor

  • Ganga Jal, Sindoor, Chandan

  • Mala, Diya, Itar, and spiritual items

2. 🚚 Do you deliver all over India?

Yes, we deliver to most locations across India. Delivery times vary by location. See our Shipping Policy for details.

3. ⏱️ How long does delivery take?

  • Standard delivery: 4–7 business days

  • Express delivery: 2–4 business days

  • Local delivery (Aligarh): 1–2 days

You’ll receive tracking details once your order is shipped.

4. 💳 What payment methods do you accept?

We accept:

  • UPI (Google Pay, PhonePe, Paytm)

  • Debit/Credit Cards

  • Net Banking

  • Cash on Delivery (COD) – available in select areas

5. 📦 Can I return or replace a product?

Yes, only under specific conditions (wrong item, damaged product, expired item). Please refer to our Return & Refund Policy for details.

6. 🕉️ Are your products suitable for temple use?

Absolutely. All our items are spiritually appropriate and sourced keeping purity and tradition in mind. Ideal for home, temple, or havan use.

7. 📞 How can I contact customer support?

You can contact us via:

Our support is available between 10 AM to 7 PM (IST), Monday to Saturday.

8. 🎁 Do you offer gift packs or custom puja kits?

Yes! We offer seasonal puja kits and gift combos, perfect for festivals or donations. You can also contact us for custom orders or bulk inquiries.